Ask questions about your documents

Residents find Ask your association's documents at the top of Association › Documents. Managers find Ask the document library at the top of Community › Documents.

1. 1Step 1: Type a question, such as "Can I renovate my balcony?", or pick a suggested one.
2. 2Step 2: Press Ask.
3. 3Step 3: Read the answer. Numbered markers point to the Sources below it; open a source to check the exact wording.

• Answers use only current, non-archived documents the person asking is allowed to open, including building-specific ones for their building.
• Each question is answered on its own; there's no follow-up conversation.
• If the documents don't cover it, the answer says so. Ask your association or browse the documents instead.
• Answers are in the language of your question. They're AI-written, so check the source before relying on them.

For managers: making documents searchable

PDFs with selectable text (up to 20 MB) and text files such as .txt, .md and .csv (up to 5 MB) are indexed automatically when uploaded and on every new version. Scanned PDFs, images, Word and spreadsheet files can't be searched; upload a text-based PDF instead.

Re-index is on the Document answers card of a document's page (owners, admins, managers and board). Use it for documents uploaded before the feature was available.