Privacy Policy

1. Data Controller

QuattroTech OÜ, registered in Estonia, acts as the data controller for personal information collected through our apartment management system.

2. Data We Collect

We collect and process the following categories of personal data:

• Account Information (email, password hash, name)
• Organization Details (company name, address)
• User Role Information (administrator, manager, staff, resident)
• Building and Unit Management Data
• Usage Data (login times, feature usage, IP addresses)
• Communication Records

3. Legal Basis for Processing

We process your data under the following legal bases:

• Contract Performance: To provide our services
• Legal Obligation: To comply with laws and regulations
• Legitimate Interests: To improve our services
• Consent: When explicitly provided by you

4. Your Rights Under GDPR

You have the following rights:

• Access your personal data
• Rectify inaccurate data
• Request data erasure
• Restrict or object to processing
• Data portability
• Withdraw consent

5. Data Security

We implement appropriate security measures:

• Encryption in transit and at rest
• Access controls and authentication
• Regular security assessments
• Employee data protection training
• Incident response procedures

6. Data Retention

We retain personal data only for as long as necessary to provide our services and comply with legal obligations. Organization data is retained while your account is active and for a period afterward for legal and backup purposes.

7. Data Sharing

We may share data with:

• Service providers (hosting, analytics, payments)
• Legal authorities when required by law
• Organization administrators (for managed properties)

We do not sell your personal data to third parties.

8. International Transfers

Data is primarily processed in the EU. Any transfers outside the EU are protected by appropriate safeguards (Standard Contractual Clauses, adequacy decisions).

9. Cookies and Tracking

We use essential cookies for authentication and security. Analytics cookies are only used with your consent. You can manage cookie preferences in your browser settings.

10. Changes to This Policy

We may update this policy occasionally. We will notify you of significant changes through the service or via email.

11. Data Protection Officer

For privacy-related inquiries or to exercise your rights, contact our DPO: