Payments & balances
Record a payment
Book a transfer, cash or card payment, choose which invoices it pays, and void mistakes.
ManagersUpdated
- Step 1: Go to Payments › Overview and press Record payment (or use the button on a unit's account page).
- Step 2: Pick the Unit and enter the Amount received. Use open total fills in everything the unit owes.
- Step 3: Set the Payment date and Method (Transfer, Cash, Card or Other). Reference, Payer and an Internal note are optional.
- Step 4: Choose how to Apply to open invoices: Automatic (oldest first) or Split manually.
- Step 5: Check the summary of received, applied and kept as credit, then save.
Overpayments become credit
Anything not applied to an invoice stays on the unit as credit. When the next invoices are issued, the credit is applied automatically.
Void a wrong payment
Payments can't be edited. Open the unit's account (Payments › Balances, then the unit), press Void on the payment, give a Reason and confirm with Void payment. The invoices it paid open again and a reversing entry is added to the statement. Then record the correct payment.
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