Unusual readings and estimates

Flagged readings

Once a meter has at least three earlier real readings, Kelvo Nest compares new usage with its usual daily use. The Flagged tab lists:

• Unusually high use: twice the usual or more.
• Unusually low use: a quarter of the usual or less.
• No use recorded: zero.

If at least three similar meters in the same building changed in the same way (heating in winter, for example), the reading isn't flagged. Each flag comes with a short plain-language explanation; an AI badge means it was written by AI.

Estimate missing readings

1. 1Step 1: On 1. Readings, press Estimate missing and confirm.
2. 2Step 2: Kelvo Nest estimates each unread meter from its usual use over up to the last six real readings.
3. 3Step 3: Meters with no history can't be estimated and are listed so you can enter them yourself.

• Estimates are approved automatically and shown as "(estimated)" on the invoice.
• Residents can still submit a real reading over an estimate while the period is open.
• The next real reading settles the difference. If the estimate was too high, the resident gets a correction credit.