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Guides for running your building with Kelvo Nest and for living in one.
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Getting started
Everything you need for your first month in the resident app.
- 1Sign up and connect to your homeCreate your account with the email your association has, and your home appears by itself.
- 2Understand your invoiceOpen any line to see exactly how it was calculated: the total cost, your share and the formula.
- 3How to pay your invoicePay by bank transfer with the invoice number as reference so it's matched automatically.
- 4Submit a meter reading with a photoSnap your meter, check the number Kelvo Nest reads, and send it in under a minute.
Getting started
Set up your organization or get into your home in a few minutes.
- Sign up and connect to your homeCreate your account with the email your association has, and your home appears by itself.
- Add your partner or family to your homeGive a spouse, partner or family member their own access to the unit, or add a co-owner.
- Find your way around the resident appWhat's on your home screen and where to find invoices, meters, repairs and messages.
Billing & invoices
Periods, pricing, expenses and the invoices they produce.
Meter readings
Reading windows, photo readings, review, estimates and meter changes.
Payments & balances
Recording and importing payments, balances, reminders and payment plans.
Maintenance & repairs
Reporting, handling and charging repairs, plus preventive work.
Notices, documents & messages
Announcements, the document library and conversations.
Votes, meetings & approvals
Owner votes, proxies, general meetings and board approvals.
AI features
Assistants that read your own data and always leave the final say to you.
- How AI works in Kelvo NestNewWhere AI helps, what data it uses, and why a person always has the final say.
- Ask questions about your documentsNewAsk about house rules, minutes or reports and get an answer that links to its source.
- Ask about my billNewAsk questions about your invoices in plain words; answers come from your own unit's data.
Account, privacy & security
Signing in, roles, your profile and what others can see.
- Your profile and languageUpdate your name and phone, choose the language for notices, and switch dark mode.
- What your association can seeA plain overview of what managers see about your activity in Kelvo Nest.
- Sign in, verify your email and reset your passwordHow sign-in works, what the 6-digit code is for, and what to do if you forget your password.
- Roles explainedWho can do what in Kelvo Nest, from owners and accountants to board members and residents.
- Data and privacy basicsHow Kelvo Nest keeps each organization's data separate, and how AI uses your data.
- Supported browsers and phonesKelvo Nest runs in your web browser on phones, tablets and computers. No app store needed.
Still stuck?
Questions about your invoice, readings or a repair go to the people who manage your building.